How to Download, Set Up, and Submit Your Singapore Arrival Card via MyICA App [2026 Guide]

The Singapore Arrival Card MyICA app is the free MyICA Mobile application for iOS and Android that lets you submit your mandatory Singapore Arrival Card (SGAC) electronically. Download the app, create an account, scan your passport, enter travel and health details, and submit within three days of your 2026 arrival in Singapore.

This guide covers the full SGAC submission process through the MyICA Mobile app, verified against ICA’s official documentation (accessed July 2026).

What Is the MyICA App and the Singapore Arrival Card (SGAC)?

The Singapore Arrival Card (SGAC) is a mandatory digital health and travel declaration required for all foreign visitors entering Singapore, including Long-Term Pass holders. The SGAC is not a visa but an essential pre-arrival declaration linked to your passport.

The MyICA Mobile app, developed by the Immigration & Checkpoints Authority (ICA), replaced the legacy paper disembarkation card in 2021. The app lets travelers scan their passport biographical page, auto-populate personal data, and submit the electronic arrival card from a smartphone. A successful SGAC submission generates a confirmation number and QR code for immigration clearance at Changi Airport and Singapore’s land checkpoints.

For full entry requirements, consult the authoritative source at the ICA SG Arrival Card page.

When Must You Submit the SGAC?

Submit your Singapore Arrival Card (SGAC) within three days before your scheduled arrival in Singapore, including the arrival day. Our detailed guide on when to submit your Singapore Arrival Card explains the 72-hour window and deadline calculations for every time zone. The MyICA Mobile app timestamps all submissions in Singapore time (SGT, UTC+8).

US travelers should note that Singapore is 12 to 13 hours ahead of Eastern Time, which can affect deadline calculations. When in doubt, submit early. There is no penalty for filing ahead of the SGAC deadline.

What You Need Before Starting

Prepare these documents and details required for the Singapore Arrival Card before opening the MyICA Mobile app for your SGAC submission:

1. Valid passport with a clear, readable biographical page.
2. Flight details: airline, flight number, and arrival date.
3. Singapore accommodation: hotel name and local address.
4. 14-day travel history: countries visited for the electronic health declaration.
5. Email address for MyICA account registration and confirmation receipt.

For group SGAC submissions, gather passport details for all travelers (up to 10) sharing the same trip and arrival date.

Step 1: Download, Install, and Set Up the MyICA Mobile App

The MyICA Mobile app is the free submission platform developed by the Immigration & Checkpoints Authority for your Singapore Arrival Card (SGAC).

1. Download: Search “MyICA Mobile” on the Apple App Store (iOS 14.0+) or Google Play (Android 8.0+). The legitimate app costs $0; avoid paid third-party services.
2. Register: Open the MyICA app, enter your email address, and set a password.
3. Verify: Enter the one-time code sent to your email to activate the account.
4. Set Up Profile: Enter your passport data to create a saved profile, which stores traveler details for future SGAC submissions.

Step 2: Fill Out and Submit Your Singapore Arrival Card (SGAC)

The MyICA Mobile app walks you through five screens during SGAC submission:

1. Scan your passport: Capture the biographical page using your device camera. Verify the OCR auto-populated data (full name, nationality, date of birth, passport number).
2. Enter flight information: Input your arrival date, airline, flight number, and departure city.
3. Provide Singapore accommodation: Enter the exact hotel name or local residential address.
4. Complete the health declaration: Disclose countries visited in the past 14 days, current symptoms, and any exposure to infectious diseases.
5. Review and submit: Confirm all fields, then tap Submit. The MyICA app generates your SGAC confirmation number and QR code.

Submitting SGAC for a Group or Family

The MyICA app supports group SGAC submissions for up to 10 travelers sharing the same trip and arrival date. Parents or guardians submit on behalf of minors. Add each traveler’s passport details within a single submission to receive individual confirmation numbers.

Save Your Profile for Faster Future Submissions

MyICA saved profiles retain passport and traveler data across trips. The MyICA app reuses stored details to reduce SGAC re-entry time. Update your profile if your passport is renewed.

After You Submit: Confirmation, QR Code, and Immigration Clearance

A successful SGAC submission through the MyICA Mobile app triggers an automated acknowledgement email containing your unique reference number. You can verify your Singapore Arrival Card submission status directly in the MyICA app’s history tab to confirm everything was received correctly.

The app generates a SGAC QR code required specifically at Singapore’s land border checkpoints (Woodlands and Tuas). At Changi Airport, present your passport to the ICA officer at the immigration counter:

• Your Singapore Arrival Card data is digitally linked to your passport.
• Undergo mandatory biometric verification (fingerprint and facial scanning).
• Answer standard questions about your stay duration and Singapore accommodation.

To edit a submitted SGAC: open the MyICA app, navigate to submission history, select the record, edit the fields, and resubmit before arriving at the checkpoints.

SGAC via Web Browser vs. MyICA Mobile App

The Singapore Arrival Card (SGAC) can be submitted through either the MyICA Mobile app or the SGAC e-Service web portal on ICA’s website. The MyICA app offers additional features not available through the web portal.

Use the MyICA app if you travel in groups, are a frequent traveler, or want passport scanning. Use the SGAC e-Service web portal only if you lack a smartphone.

Troubleshooting Common MyICA App Errors

Passport Scan Failure

• Problem: The MyICA app cannot read your passport biographical page.
• Cause: Poor lighting, screen glare, or angled camera.
• Solution: Move to a well-lit area, hold the passport flat, and ensure no reflections obscure the text.

“United States” Missing from Dropdown

• Problem: Cannot find your nationality for the SGAC form.
• Cause: A known bug in certain MyICA app versions.
• Solution: Search for “USA” instead of “United States,” or update the app via the App Store.

App Crashes or Freezes

• Problem: The MyICA Mobile app freezes during SGAC submission.
• Cause: Unstable internet connection or outdated app version.
• Solution: Switch to stable Wi-Fi, restart your device, or reinstall the app.

OTP Verification Code Not Received

• Problem: The one-time code for MyICA account registration does not arrive.
• Cause: Email filtered to spam/junk, or incorrect email entered during registration.
• Solution: Check spam folders, verify the email address, and tap “Resend Code” after 60 seconds.

Date Format Error

• Problem: The SGAC form rejects your date input.
• Cause: The MyICA app uses DD/MM/YYYY format, not the US MM/DD/YYYY.
• Solution: Enter dates in DD/MM/YYYY format (e.g., 15/08/2026 for August 15, 2026).

For a more comprehensive list of submission problems and their fixes, see our full guide on how to fix Singapore Arrival Card errors.

SGAC vs. Paper Arrival Card: What Changed

Since 2021, Singapore has fully replaced the paper-based disembarkation card with the mandatory digital Singapore Arrival Card (SGAC). The red/white physical card is no longer distributed on flights or at checkpoints. All foreign visitors, including Long-Term Pass holders and In-Principle Approval (IPA) letter holders, must submit the SGAC electronically through the MyICA Mobile app or the SGAC e-Service web portal. The digital system eliminates manual form-filling at arrival.

Frequently Asked Questions (FAQ)

Disclaimer: This is an independent informational guide and is not affiliated with or operated by the Immigration & Checkpoints Authority (ICA). For official requirements, visit ICA.gov.sg. Last updated: July 2026. Information verified against ICA’s official SGAC submission guidelines.